Work overload Constantly changing policies Increasing bureaucratic regulations
These are just a few of the challenges health care providers face every day; Challenges that limit the ability to provide excellent patient care.
After being blinded and suffering catastrophic injuries at the hands of a drunk driver, Marcus Engel witnessed health care from the other end of the stethoscope. Through 300 hours of reconstructive facial surgery, and years of hospitalization, rehab and recovery, Marcus witnessed firsthand, the good, the bad and the ugly of patient care. Marcus’ insights will give health care providers new and essential strategies to rediscover the magic and compassion between caregiver and patient.
"With over 20 years of experience in medical education, I wish I had this book to share with every resident I taught. Marcus has cut right to the chase, and provides a perspective on medical care that every physician, nurse, and allied health professional should hear." David Campbell, MD, MEd President/CEO Institute for Family Medicine
"Marcus' book is a powerful reminder of why we do what we do, and how the tools of communication, compassion and caring make all the difference.†Terri Seidel, RN Director of Operations St. Louis and Southern Illinois region Healthsouth Surgery Centers