Warranty | Our authorized dealers and distributors are responsible for warranty service. Should any problem covered under warranty occur, customers can contact their dealers or distributors in regards to their warranty claims, as long as the product was purchased from an authorized dealer or distributor. NITECORE’s Warranty is provided only for products purchased from an authorized source. This applies to all NITECORE products. Any DOA / defective product can be exchanged for a replacement through a local distributor/dealer within the 15 days of purchase. After 15 days, all defective / malfunctioning NITECORE® products can be repaired free of charge for a period of 12 months (1 year) from the date of purchase. Beyond 12 months (1 year), a limited warranty applies, covering the cost of labor and maintenance, but not the cost of accessories or replacement parts. For an optional free warranty extension of 6 months, please refer to the “IMPORTANT WARRANTY NOTICE” section on top to validate your product. The warranty is nullified if the product(s) is/are: 1. Broken down, reconstructed and/or modified by unauthorized parties 2. Damaged from wrong operations For the latest information on NITECORE® products and services, please contact a local NITECORE® distributor or send an email to [email protected]. |