This book was written for parents or anyone who works with children and families. The entertaining stories and practical ideas were gathered from the author's 20 years experience working as a school psychologist and teaching parenting classes to 14000+ parents. The examples put parents at ease and empower them with specific, positive strategies to replace their own behavior with patterns that produce more cooperative behavior in their children. This book explains how to be consistent, manage anger, prevent arguments and power struggles, and teach children to listen - the first time! It is rich with sensible and useful activities for parent and teacher tr aining, counseling and consultation.