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Getting Past No: Negotiating in Difficult Situations

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Getting Past No: Negotiating in Difficult Situations

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law Schoolâ€™s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. Youâ€™ll learn how to:

â€¢ Stay in control under pressure
â€¢ Defuse anger and hostility
â€¢ Find out what the other side really wants
â€¢ Counter dirty tricks
â€¢ Use power to bring the other side back to the table
â€¢ Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You donâ€™t have to get mad or get even. Instead, you can get what you want!

From the Trade Paperback edition.
Country USA
Brand Audible
Manufacturer Random House Audio
Binding Audible Audiobook
UnitCount 1
Format Abridged
ReleaseDate 0000-00-00

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